What's your return policy?

Thank you for shopping with us! We want you to be completely satisfied with your purchase, which is why we offer a 14-day return policy on all watches. If for any reason you are not fully happy with your order, you may return the watch within 14 calendar days from the date of delivery. To be eligible for a return, the watch must be in the same condition as when it was sent to you, with no damage, scratches, or signs of wear.

Please ensure that the watch is carefully packaged in its original box along with all accessories, manuals, and any included documentation when you send it back to us. We recommend using a trackable shipping service to return your item, as we cannot be responsible for lost or damaged packages during the return process. Once we receive the returned watch and verify its condition, we will process your refund promptly to the original method of payment.

Please note that watches returned with any damage, missing parts, or signs of use that go beyond normal inspection may not qualify for a full refund and could be subject to a partial refund or return refusal. Shipping costs for returns are generally the responsibility of the customer unless the return is due to a defect or error on our part. If you have any questions about the return process, please contact our customer service team—we’re here to help!